FIRST IN SAFETY 780.439.3362
Cart 0

Cancellation Policy

Class Cancellations

Air Extreme Inc. reserves the right to cancel classes that do not reach the minimum enrollment requirements or for extenuating circumstances. Every effort will be made to notify all registrants in a timely manner prior to the class start date. Fees for cancelled classes will be refunded in full or applied to another course upon request.

Student Withdrawals.

Students may formally withdraw from a class by contacting Air Extreme prior to the class start date by telephone, fax, or email. Students and companies are held responsible for courses in which they are registered until they formally withdraw from the course(s) within the refund deadline dates. Please note: Non-attendance does not constitute a formal withdrawal.  

Refunds

Shopify customers are able to get a full refund less a $10.00 administration fee if they formally withdraw at least two business days prior to the class start date.

Students are eligible for a 100% refund less an administrative charge of $50 if they formally withdraw at least two business days prior to the class start date. (Business days are Monday to Friday).

Failure to formally withdraw from a course within the published deadlines above will result in no refund provided.

Non-attendance is classified as a no show and a full charge will be applied.

Students who attend but are unsuccessful in passing the courses are not eligible for refunds.

Tickets

If a student loses his/her ticket a replacement ticket will be $35.00 plus gst.
Please provide student's full name with correct spelling and a full mailing address of where the new ticket should be mailed to.

Physical Product Order Cancellations

Products returned will be subject to a 15% restocking and administration fee. Return shipping is at the customers cost and risk. 

GET TRAINED + GET SAFE